Olam Financial ServicesFrequently Asked Questions
Common questions about applying, eligibility and repayment.
How can I apply? +
Start your application on the Apply page, choose the solution that fits your need, and submit the required details.
What documents are required? +
Requirements vary by product, but typically include identification, proof of income or business activity, and supporting documentation listed at application.
Can businesses apply? +
Yes. SMEs and corporate organisations can apply through our Business Finance solutions.
How long does assessment take? +
Assessment timelines vary by product and completeness of documentation. Our team will keep you informed throughout.
Do I need collateral? +
Not all products require collateral. This depends on the solution and the outcome of your assessment.
How is pricing determined? +
Pricing is determined by the product, tenure, amount and outcome of your assessment, and is confirmed in your offer documentation.
Can I repay early? +
Early repayment options depend on your specific agreement. Speak with our team for details relevant to your product.
What happens if I cannot repay? +
Contact our support team as early as possible if you anticipate difficulty. We encourage open communication to find a workable path forward.
Is my personal information secure? +
Yes. We apply industry-standard safeguards to protect customer information and never ask for OTPs or passwords.
How do I contact support? +
Visit the Support or Contact page for official channels. We never conduct support through unofficial numbers or accounts.